Parallels Water System 8.4 User Manual

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Summary of Contents

Page 1 - Plesk Control Panel

Revision 1.0 Parallels® Plesk Control Panel Parallels Plesk Control Panel 8.4 for Linux/Unix Administrator's Guide (Revision 1.0)

Page 2 - Copyright Notice

10 About Plesk Overview of Business Model, Users Accounts and Permissions Plesk user accounts hierarchy is limited to four user levels:  administ

Page 3 - Contents

100 Configuring and Maintaining Your Server Some modules might require you to install a license key in order to be able to use them. You can check

Page 4 - Serving Your Customers 101

This chapter provides you with detailed instructions on setting up and managing user accounts, web sites, and e-mail accounts. In this chapter: Be

Page 5 - Viewing Statistics 234

102 Serving Your Customers Before You Start Serving Your Customers This section explains the actions you are suggested to do before you start provi

Page 6

Serving Your Customers 103 Simplifying Setup of User Accounts If you are going to serve numerous users, you may want to create account configurat

Page 7 - Preface

104 Serving Your Customers  Log rotation management. Specify whether the customer will be able to adjust the cleanup and recycling of processed l

Page 8 - Feedback

Serving Your Customers 105  Disk space. Specify the total amount of disk space in megabytes that is allocated to the customer. It includes disk

Page 9 - About Plesk

106 Serving Your Customers  IP address allocation. Specify the shared IP addresses that you wish to allocate to the customer. If you wish to auto

Page 10 - Accounts and Permissions

Serving Your Customers 107 Simplifying Setup of Domains and Web Sites If you are going to serve numerous users with a great number of domains, yo

Page 11 - About Plesk 11

108 Serving Your Customers g Maximum amount of traffic. Specify the amount of data in megabytes that can be transferred from the web site during a

Page 12 - Managed by Plesk

Serving Your Customers 109  specify when to recycle log files,  specify how many instances of each log file processed by Plesk's statist

Page 13 - Getting Started

About Plesk 11 The control panel does not have a built-in billing system, therefore, we recommend that you use a third-party solution of your cho

Page 14 - Logging in to Plesk

110 Serving Your Customers  Support for programming and scripting languages widely used in development of dynamic Web sites and server-side Web a

Page 15

Serving Your Customers 111  To reflect the changes in your domain templates that will apply to the newly created accounts: 1 Click the Domains

Page 16 - If You Forgot Your Password

112 Serving Your Customers AnyInventory Inventory management program. http://anyinventory.sourceforge.net/ AutoIndex Web site directory indexing sy

Page 17 - Getting Started 17

Serving Your Customers 113 MyOrgBook Online organizer. http://www.myorgbook.com Noah's Classifieds Classifieds system. http://classifieds.ph

Page 18 - Items in the Desktop View

114 Serving Your Customers PPWSE Plesk Professional Web Site Editor is a content management system developed by Parallels. It is a predecessor of

Page 19 - Items in the Standard View

Serving Your Customers 115 All application packages stored in the vault are listed in the Site Application Packages group. There are two icons ne

Page 20 - Information

116 Serving Your Customers 5 Select the application version to which you want to upgrade, read the terms of the license agreement, and then click

Page 21

Serving Your Customers 117  To revert back to the original structure of web server directories and files: 1 Select the Server shortcut in the

Page 22

Managing User Accounts Plesk users hierarchy is limited to three user levels: client accounts, domain administrator accounts, and e-mail user acco

Page 23

Serving Your Customers 119 Adding User Accounts This chapter focuses on client level accounts that you will create for your customers or reseller

Page 24 - Upgrading Your License Key

12 About Plesk Overview of Software Components Managed by Plesk Plesk control panel works in cooperation with the following third-party software co

Page 25 - Securing Your Control Panel

120 Serving Your Customers  Maximum number of domain aliases. Specify the total number of additional alternative domain names that the customer w

Page 26

Serving Your Customers 121  Validity period. Specify the term for a hosting account. At the end of the term, all customer's domains/web si

Page 27 - Encryption

122 Serving Your Customers  Anonymous FTP management. Specify whether the customer will be able to have an FTP directory where all users could do

Page 28

Serving Your Customers 123 Modifying User Accounts  To add or remove an IP address from a customer's IP pool: 1 Click the Clients shortcu

Page 29

124 Serving Your Customers 4 Specify the required permissions and click OK.  To allocate more resources to the customer: 1 Click the Clients s

Page 30 - Setting Up Global Account

Serving Your Customers 125 Modifying Accounts for Your Resellers' Customers (Domain Administrators)  To allow your reseller's custome

Page 31 - Creating A Global Account

126 Serving Your Customers  To allocate more resources to the site owner: 1 Click the Domains shortcut in the navigation pane. 2 Click the doma

Page 32 - Switching Between Accounts

Serving Your Customers 127 Introducing Similar Changes to Numerous Hosting Accounts  To change hosting options for a number of hosting accounts

Page 33

128 Serving Your Customers Suspending and Unsuspending User Accounts  To suspend a user account and user's sites: 1 Go to Clients and cli

Page 34

Serving Your Customers 129 Removing User Accounts  To remove a user account with user's Web sites: 1 Click the Clients shortcut in the na

Page 35 - 3 Click OK

This chapter describes the first actions you need to perform after installation of the Plesk Control Panel. In this chapter: Logging in to Plesk .

Page 36

130 Serving Your Customers Obtaining Domain Names Before you publish a site on the Internet, you must register your unique domain name with a domai

Page 37

Serving Your Customers 131 Setting Up Hosting Account for a Web Site  To host a Web site on the server: 1 Click the Clients shortcut in the na

Page 38 - Creating Templates

132 Serving Your Customers  SSL support. Secure Sockets Layer encryption is generally used for protecting transfer of sensitive data during onlin

Page 39 - Removing Templates

Serving Your Customers 133  Support for programming and scripting languages widely used in development of dynamic Web sites and server-side Web

Page 40 - Changing Default Template

134 Serving Your Customers If you need to host several domains on your machine that will point to a site hosted on another server, you should set u

Page 41

Serving Your Customers 135 Limiting the Amount of Resources a Site Can Consume By default, new web sites that you set up without the help of doma

Page 42

136 Serving Your Customers  Maximum number of web users. Specify the number of personal web pages that the domain owner can host for other users

Page 43

Serving Your Customers 137 5 Select the Switch on connections limiting check box, and in the Connections limited to box, type the maximum number

Page 44

138 Serving Your Customers Allowing the Site Owner to Log in to Control Panel  To allow the site owner to log in to control panel for managing hi

Page 45

Serving Your Customers 139  DNS zone management. Allow or disallow the site owner to manage the DNS zone of his or her domain. This is recommen

Page 46

14 Getting Started Logging in to Plesk  To log in to your Plesk control panel: 1 Open your web browser, and in the address bar type the URL wher

Page 47

140 Serving Your Customers Creating and Publishing a Site If you installed Sitebuilder and a license key for it on the server, you can create and p

Page 48

Serving Your Customers 141 Publishing Sites Through FTP 1 Connect to the server with an FTP client program, using FTP account credentials that y

Page 49

142 Serving Your Customers Publishing Sites Through Plesk File Manager  To upload files through Plesk File Manager: 1 Log in to Plesk control pa

Page 50 - Using Desktop Presets

Serving Your Customers 143 To copy or move a file or directory to another location, select the required file or directory using the appropriate c

Page 51

144 Serving Your Customers In this section: Publishing from Microsoft FrontPage through FTP ... 144 Publis

Page 52

Serving Your Customers 145 Publishing from Microsoft FrontPage through HTTP  To publish files through HTTP on a server that supports FrontPage

Page 53 - Adjusting Session Idle Time

146 Serving Your Customers Publishing Sites with Adobe Dreamweaver Before publishing a site from Dreamweaver, you need to define the site propertie

Page 54

Serving Your Customers 147 Previewing a Site Once you published a site on the server, you may want to make sure that it functions properly in the

Page 55

148 Serving Your Customers Creating or Importing a Database  To create a new database on a hosting account: 1 Click the Domains shortcut in the

Page 56

Serving Your Customers 149 To manage your databases and their contents, use your favorite MySQL or PostgreSQL client or the web based database ma

Page 57

Getting Started 15 You can skip this stage and define the type of IP addresses later (Server > IP Addresses). 11 In the Administrator's p

Page 58 - Configuring DNS Services

150 Serving Your Customers Removing Databases  To remove a database with its contents: 1 Click the Domains shortcut in the navigation pane. 2 C

Page 59

Serving Your Customers 151 Installing Applications To enhance a web site with valuable features, such as guest books, forums, hit counters, photo

Page 60

152 Serving Your Customers If you want a certain Web application to be started when someone tries to enter a domain, it can be done by creating a d

Page 61

Serving Your Customers 153 Installing Java Web Applications You can install Java Web application packages in the Web archive format (WAR). These

Page 62 - Configuring Mail Services

154 Serving Your Customers  To install on your site an application written in Ruby: 1 Go to Domains > Domain name > Setup. 2 Select the C

Page 63

Serving Your Customers 155 Your Plesk control panel provides facilities for purchasing SSL certificates from GeoTrust, Inc. and GoDaddy. In this

Page 64 - Setting Up Spam Protection

156 Serving Your Customers Obtaining and Installing SSL Certificates from GeoTrust, Inc. or GoDaddy  To purchase an SSL certificate through MyPle

Page 65

Serving Your Customers 157 16 Return to the domain's administration screen (Domains > domain name) and click Setup in the Hosting group.

Page 66

158 Serving Your Customers Obtaining and Installing SSL Certificates from Other Certification Authorities  To secure a site with an SSL certifica

Page 67

Serving Your Customers 159 15 Select the SSL certificate that you wish to install from the Certificate drop-down box. If there is no Certificate

Page 68

16 Getting Started If You Forgot Your Password You can retrieve your forgotten password in any of the following ways:  Look it up in the /etc/psa

Page 69

160 Serving Your Customers Uninstalling a Certificate from Your Site  To uninstall a certificate from your site and disable SSL protection: 1 Ma

Page 70

Serving Your Customers 161 Protecting a Resource  To password protect a directory in your site and to specify authorized users: 1 Click the Do

Page 71 - Configuring Antivirus

162 Serving Your Customers Specifying Authorized Users  To add an authorized user of a protected directory: 1 Click the Domains shortcut in the

Page 72

Serving Your Customers 163 Unprotecting a Resource  To remove password protection and make the resource available to the public: 1 Click the D

Page 73

164 Serving Your Customers Setting up Subdomains  To set up a subdomain: 1 Click the Domains shortcut in the navigation pane. 2 Click the requi

Page 74

Serving Your Customers 165 To publish web content to the subdomain‘s web space, follow the instruction presented in the Publishing a Site (on pag

Page 75

166 Serving Your Customers Setting Up Domain Aliases  To set up a domain alias: 1 Click the Domains shortcut in the navigation pane. 2 Click th

Page 76

Serving Your Customers 167 Modifying Properties of Domain Aliases  To change the properties of an alias: 1 Click the Domains shortcut in the n

Page 77

168 Serving Your Customers Hosting Personal Web Pages on Your Web Server You can host on your Web server personal Web pages for individuals who do

Page 78 - Managing Database Servers

Serving Your Customers 169 Changing FTP Password for a Web Page Owner  To change FTP password for a web page owner: 1 Go to Domains > dom

Page 79

Getting Started 17 The desktop view can show server statistics and shortcuts to the operations you frequently perform—everything you may need ca

Page 80

170 Serving Your Customers Setting Up Anonymous FTP Access to the Server If you host a site on a dedicated IP address, you can set up a directory w

Page 81

Serving Your Customers 171 4 Adjust the settings as required and click OK. To switch off the anonymous FTP service, click the Switch off icon in

Page 82

172 Serving Your Customers Customizing Web Server Error Messages When visitors coming to a site request pages that the web server cannot find, the

Page 83

Serving Your Customers 173  To configure Plesk’s web server to show custom error pages for a domain: 1 Switch on support for custom error docu

Page 84 - Applications

174 Serving Your Customers Customizing DNS Zone Configuration for Domains For each new domain name, your control panel automatically creates DNS zo

Page 85

Serving Your Customers 175 Adding Resource Records  To add a new resource record to the zone: 1 Click the Domains shortcut in the navigation p

Page 86 - Configuring Statistics

176 Serving Your Customers Modifying Resource Records  To modify the properties of a resource record: 1 Click the Domains shortcut in the naviga

Page 87 - The data that tags denote

Serving Your Customers 177 Removing Resource Records  To remove a resource record from the zone: 1 Click the Domains shortcut in the navigatio

Page 88

178 Serving Your Customers Serving Sites with External Domain Name Servers If you host web sites on this server and have a standalone DNS server ac

Page 89

Serving Your Customers 179 4 Add to the list the entries pointing to the appropriate name servers that are authoritative for the zone: click Add

Page 90 - Configuring Help Desk

18 Getting Started You can switch between the views (by installing the appropriate license key) or use a combination of them for your control panel

Page 91

180 Serving Your Customers Serving Domain Names for Sites Hosted on Other Servers (Domain Forwarding) If you need to serve a domain name or several

Page 92

Serving Your Customers 181 Transferring Domains Between User Accounts  To transfer a domain or several domains from one user account to another

Page 93

182 Serving Your Customers Removing Domains  To delete a domain with its content: 1 Click the Domains shortcut in the navigation pane. 2 Select

Page 94

Using E-mail Services You can use a number of different e-mail services with a single e-mail account. For example, you can have an e-mail address

Page 95

184 Serving Your Customers Creating Mailboxes If you wish to have an e-mail address associated with a site, like [email protected], you should cr

Page 96 - Scheduling Tasks

Serving Your Customers 185 Setting Up Your E-mail Program for Retrieving Mail from Your Mailbox  To set up Microsoft Outlook Express: 1 Open M

Page 97

186 Serving Your Customers 10 Enter the name by which you would like to refer to this account (for example, Work Account) and click Next >. 11 V

Page 98

Serving Your Customers 187 Protecting Mailboxes from Spam To protect your mailbox from undesirable correspondence, do not publish your e-mail add

Page 99 - Installing Modules

188 Serving Your Customers Setting Up Spam Filter If you receive undesirable correspondence to an e-mail address that you cannot or do not want to

Page 100 - Removing Modules

Serving Your Customers 189 Switching on Spam Filter  To switch on spam filtering for a mailbox: 1 Click the Domains shortcut in the navigation

Page 101 - Serving Your Customers

Getting Started 19 Using Wizards When you work with Plesk in the Desktop view, you accomplish the tasks you need through wizards. Each wizard is

Page 102 - In this section:

190 Serving Your Customers  To add entries to the black list, click Add Addresses. If you have a list of entries stored in a file, click Browse t

Page 103

Serving Your Customers 191 Improving Accuracy of Spam Detection You can improve accuracy of spam detection by training the spam filter on the e-m

Page 104 - 104 Serving Your Customers

192 Serving Your Customers Clearing Spam Filter's Database If you have accidentally made your spam filter learn a great number of spam e-mails

Page 105

Serving Your Customers 193 Switching on Anti-virus Protection  To switch on anti-virus protection for a mailbox: 1 Click the Domains shortcut

Page 106 - 106 Serving Your Customers

194 Serving Your Customers Suspending and Unsuspending Mailboxes  To temporarily suspend e-mail services for a mailbox: 1 Click the Domains shor

Page 107

Serving Your Customers 195 Removing Mailboxes  To remove a mailbox: 1 Click the Domains shortcut in the navigation pane. 2 Click the required

Page 108 - 108 Serving Your Customers

196 Serving Your Customers Setting Up Mail Forwarding to a Single E-mail Address  To set up an e-mail address that will accept mail and forward i

Page 109

Serving Your Customers 197 8 Click OK. 9 Click Redirect in the Tools group. 10 Select the Redirect check box. 11 Type the destination e-mail ad

Page 110 - 110 Serving Your Customers

198 Serving Your Customers Setting Up Mail Forwarding to Multiple E-mail Addresses  To set up an e-mail address that will accept mail and forward

Page 111

Serving Your Customers 199 Adding and Removing Recipient Addresses  To add an external e-mail address to the list of mail accounts that receive

Page 112 - 112 Serving Your Customers

Copyright Notice ISBN: N/A Parallels 660 SW 39th Street Suite 205 Renton, Washington 98057 USA Phone: +1 (425) 282 6400 Fax: +1 (425) 282 6444

Page 113

20 Getting Started Changing Your Password and Contact Information  To update your contact information: 1 Select the Server shortcut in the navig

Page 114 - 114 Serving Your Customers

200 Serving Your Customers 6 Click Switch Off. Removing Mail Forwarders  To remove a mail forwarder: 1 Click the Domains shortcut in the navi

Page 115

Serving Your Customers 201 Setting Up Automatic Reply If you are going on vacation and will not be able to check your mail for a while, you may w

Page 116 - 116 Serving Your Customers

202 Serving Your Customers 5. As your correspondents may not figure out that the message they received from you was an automatic response, they ma

Page 117 - 3 Click the Default button

Serving Your Customers 203 Switching off Automatic Reply  To switch off an automatic reply for a mailbox: 1 Click the Domains shortcut in the

Page 118 - Managing User Accounts

204 Serving Your Customers Setting Up Site-Wide Preferences for Handling Mail to Nonexistent Users (Mail Bounce) When somebody sends an e-mail mess

Page 119 - Adding User Accounts

Serving Your Customers 205 Introducing Similar Changes to a Number of Mail Accounts at Once To save time and effort, you can change the settings

Page 120 - 120 Serving Your Customers

Sending E-mail Notices to Multiple Customers at Once When you need to inform your customers of scheduled server maintenance, or to introduce new s

Page 121

Serving Your Customers 207 Creating, Editing and Removing Message Templates  To create a new message template: 1 Go to Server > Mass E-Mail

Page 122 - 13 Click OK

208 Serving Your Customers  To edit a message template: 1 Go to Server > Mass E-Mail Messages and click the required template in the list. 2

Page 123 - Modifying User Accounts

Serving Your Customers 209  To remove a message template: 1 Go to Server > Mass E-Mail Messages. 2 Select the check box corresponding to

Page 124

This chapter discusses the configuration steps required to set up and manage your Plesk Control Panel. In this chapter: Upgrading License Key for

Page 125 - Administrators)

210 Serving Your Customers Sending E-mail Notices  To send an e-mail message to multiple customers at once: 1 Click Server in the navigation pan

Page 126 - 126 Serving Your Customers

Serving Your Customers 211 7 If you want to save this message (both the text itself and information about its recipients) as a template for furt

Page 127

212 Serving Your Customers Setting Up a Mailing List  To set up a mailing list: 1 Click the Domains shortcut in the navigation pane. 2 Click th

Page 128 - 128 Serving Your Customers

Serving Your Customers 213  Alternately, you can access the mailing list configuration the following way: 1 In your web browser, enter the fo

Page 129 - Hosting Web Sites

214 Serving Your Customers Posting to Your Mailing List To post a newsletter issue or other information to the mailing list, send it by e-mail to t

Page 130 - Obtaining Domain Names

Using Help Desk for Resolving Your Customers' Issues If you decided to use the help desk integrated with the control panel and configured it

Page 131

216 Serving Your Customers Viewing Trouble Tickets in Your Help Desk  To view the problem reports you have in the Help Desk: 1 Click the Help De

Page 132 - 132 Serving Your Customers

Serving Your Customers 217 Commenting and Closing Trouble Tickets  To close a ticket when the issue was resolved or to post your comment: 1 Cl

Page 133 - 10 Click OK

218 Serving Your Customers Migrating User Accounts, Domain Names and Web Sites from Other Hosting Platforms Migration of user accounts, domain name

Page 134

Serving Your Customers 219 7 Select the Dump all option in the Migration mode group. 8 If the Migration Manager detected the hosting platform i

Page 135 - 3 Click the Limits icon

22 Configuring Your Control Panel Upgrading License Key for Your Control Panel Plesk comes with a trial license key, which is automatically install

Page 136 - 136 Serving Your Customers

220 Serving Your Customers  To migrate domain names, select the Domains tab and specify which domains should be migrated by selecting the corresp

Page 137 - 6 Click OK

Serving Your Customers 221 Performing Migration Within a Single Server If you wish to migrate to Plesk 8 from another hosting platform or earlier

Page 138 - 138 Serving Your Customers

222 Serving Your Customers 6 If agent suits your platform, you will be able to make a copy of all data using the option –dump-all, or make a copy

Page 139 - 11 Click OK

With the current version of backup and restore utilities installed with your control panel, you can: Back up the entire server. You can do this on

Page 140

224 Backing Up and Restoring Your Data Backing Up the Entire Server  To backup the server configuration settings and all user data you have on y

Page 141 - Publishing Sites Through FTP

Backing Up and Restoring Your Data 225 11 Click Back Up Now. 12 The backup will start and the progress will be shown. To update the information o

Page 142 - 142 Serving Your Customers

226 Backing Up and Restoring Your Data  Day of the Month - enter the value from 1 to 31  Month - enter the value from 1 to 12, or select the mo

Page 143

Backing Up and Restoring Your Data 227 11 Select the domains to back up.  To back up all domains, select the check box in the upper left corner

Page 144

228 Backing Up and Restoring Your Data Optimizing Server Performance If you serve numerous web sites, you may want to configure the scheduled backu

Page 145

Backing Up and Restoring Your Data 229 Restoring Data From Backup Archives You can restore data backed up by Plesk 7.5.4 control panel. Before yo

Page 146 - 146 Serving Your Customers

Configuring Your Control Panel 23 Upgrading the Trial License Key  To upgrade the trial license key: 1 Go to Server > License Management an

Page 147 - Deploying Databases

230 Backing Up and Restoring Your Data 3 Click the Backup icon in the Tools group. 4 If you wish to restore data from a file stored on an FTP ser

Page 148 - 148 Serving Your Customers

Backing Up and Restoring Your Data 231 Maintaining Backup Files Repository Domain backups are usually stored in separate backup repositories for

Page 149

232 Backing Up and Restoring Your Data Downloading Backup Files from Server  To download a backup file from a backup repository within the contro

Page 150 - Removing Databases

Backing Up and Restoring Your Data 233 Configuring Control Panel for Using FTP Repository If you are going to use an FTP server for storing backu

Page 151 - Installing Applications

 To view the information on server usage: 1 Click the Server shortcut in the navigation pane. 2 Click the Statistics icon in the System group.

Page 152

Viewing Statistics 235  To view a detailed report on server resources and hosting features used by a specific domain name/web site: 1 Click th

Page 153

236 Viewing Statistics  To view the bandwidth usage by FTP, Web and mail services in this domain, click the Traffic icon. Note: If you use the We

Page 154 - Sockets Layer Encryption

Viewing Statistics 237 Hiding and Unhiding Internal References from Your and Other Sites  To hide the internal references or references from ot

Page 155

238 Viewing Statistics Grouping and Ungrouping References from Other Sites  To group references from a specific site: 1 Click the Domains shortc

Page 156 - GoDaddy

Viewing Statistics 239 Hiding and Unhiding Direct Requests  To hide direct requests: 1 Click the Domains shortcut in the navigation pane. 2 C

Page 157

24 Configuring Your Control Panel Installing Additional License Keys for Plesk Add-ons  To install an additional license key for an add-on Plesk

Page 158 - Certification Authorities

240 Viewing Statistics Automating Report Generation and Delivery by E-mail  To receive consolidated reports on one or several user accounts on a

Page 159

Viewing Statistics 241 3 To receive a report on a given domain/web site, leave this domain option selected. To receive detailed reports on each

Page 160 - Password Protection

242 Viewing Statistics Viewing Log Files and Configuring Recycling of Log Files All connections to the Web server and requests for files that were

Page 161 - Protecting a Resource

In this chapter: Monitoring Connections to Control Panel ... 243 Monitoring Connections to

Page 162 - Specifying Authorized Users

244 Monitoring Connections to Control Panel and FTP Services Monitoring Connections to FTP Service  To find out who is connected to your server v

Page 163 - Unprotecting a Resource

You may wish to keep track of actions performed by various users in the system. All actions will be recorded in a log file that you will be able t

Page 164 - Setting up Subdomains

246 Logging Actions Performed by Your Customers in the Control Panel  Web user account created, deleted, changed  Site application installed, r

Page 165 - Aliases)

Logging Actions Performed by Your Customers in the Control Panel 247 Downloading the Action Log  To download the action log to your machine: 1

Page 166 - Setting Up Domain Aliases

If you have a number of Plesk-managed servers, you can use the control panel on one of your servers for accessing and managing the other servers.

Page 167 - Removing Domain Aliases

Using Centralized Access to Your Numerous Plesk Servers 249 Adding a Server Record  To add a record on a Plesk-managed server to your control p

Page 168

Configuring Your Control Panel 25 Rolling Back to Your Previously Used License Key  To roll back to the license key you previously used: 1 Cli

Page 169

250 Using Centralized Access to Your Numerous Plesk Servers 3 To log in to the server's control panel, click the respective icon. Removin

Page 170 - 170 Serving Your Customers

You can easily install the necessary updates, control panel add-ons, and even upgrade your control panel to the latest available release using Ple

Page 171

252 Upgrading Your Control Panel In this chapter: Changing Updater Settings ...

Page 172 - 172 Serving Your Customers

Upgrading Your Control Panel 253 Changing Updater Settings By default, updates for Plesk and updates for your operating system are downloaded fro

Page 173

254 Upgrading Your Control Panel Blocking Access to Updater Functions from the Control Panel If you delegate server administration tasks to other u

Page 174 - Viewing Resource Records

In addition to operations available via control panel, Plesk software provides several advanced management capabilities, available to the administ

Page 175 - Adding Resource Records

256 Appendix A. Advanced Features Adding Event Handlers Let's, for example, create an event handler for the 'client account creation&apos

Page 176 - Modifying Resource Records

Appendix A. Advanced Features 257 7 In the Command input field, specify a command to be executed upon the selected event. In our example it is /

Page 177 - Removing Resource Records

258 Appendix A. Advanced Features For the events 'Desktop preset created, modified, deleted' Unique identification number of a desktop p

Page 178 - 178 Serving Your Customers

Appendix A. Advanced Features 259 For the events 'Domain created', 'Domain updated', 'Domain deleted' Domain Name

Page 179

26 Configuring Your Control Panel Restricting Administrative Access to Control Panel To alleviate security concerns, you may want to restrict admin

Page 180 - Servers (Domain Forwarding)

260 Appendix A. Advanced Features Domain alias switched on or off OLD_STATUS NEW_STATUS Web service for domain alias is on or off OLD_DOMAIN_ALIAS

Page 181

Appendix A. Advanced Features 261 PHP support OLD_PHP_SUPPORT NEW_PHP_SUPPORT CGI support OLD_CGI_SUPPORT NEW_CGI_SUPPORT Perl support OLD_MOD_

Page 182 - Removing Domains

262 Appendix A. Advanced Features Redirect address OLD_REDIRECT_ADDRESS NEW_REDIRECT_ADDRESS Mail group OLD_MAIL_GROUP NEW_MAIL_GROUP Autorespond

Page 183 - Using E-mail Services

Appendix A. Advanced Features 263 Maximum number of domains OLD_MAXIMUM_DOMAINS NEW_MAXIMUM_DOMAINS Maximum amount of disk space OLD_MAXIMUM_DIS

Page 184 - Creating Mailboxes

264 Appendix A. Advanced Features Permission to use the control panel OLD_CP_ACCESS NEW_CP_ACCESS Permission to manage Web site hosting account OL

Page 185 - Your Mailbox

Appendix A. Advanced Features 265 Permission to manage anonymous FTP service OLD_ANONYMOUS_FTP_MANAGEMENT NEW_ANONYMOUS_FTP_MANAGEMENT Permissio

Page 186 - 186 Serving Your Customers

266 Appendix A. Advanced Features Permission to back up and restore data through the control panel and use backup repositories on third- party FTP

Page 187

Appendix A. Advanced Features 267 Maximum amount of traffic OLD_MAXIMUM_TRAFFIC NEW_MAXIMUM_TRAFFIC Maximum number of web users OLD_MAXIMUM_WEBU

Page 188 - Setting Up Spam Filter

268 Appendix A. Advanced Features For the events 'Control panel user logged in', 'Control panel user logged out' Contact name

Page 189 - Switching on Spam Filter

Appendix A. Advanced Features 269 Permission to change FTP password OLD_MANAGE_FTP_PASSWORD NEW_MANAGE_FTP_PASSWORD Permission to assign hard qu

Page 190 - 190 Serving Your Customers

Configuring Your Control Panel 27 Securing Communication to Server with SSL Encryption For security reasons, you can access your control panel on

Page 191

270 Appendix A. Advanced Features Permission to manage access to the server shell over SSH OLD_SYSTEM_ACCESS_MANAGEMENT NEW_SYSTEM_ACCESS_MANAGEMEN

Page 192 - Switching off Spam Filter

Appendix A. Advanced Features 271 Permission to use the Desktop interface OLD_ABILITY_TO_USE_DASHBOARD_INTERFACE NEW_ABILITY_TO_USE_DASHBOARD_INT

Page 193

272 Appendix A. Advanced Features For the events 'Site application package installed', 'Site application package uninstalled'

Page 194 - 194 Serving Your Customers

Appendix A. Advanced Features 273 Phone number OLD_PHONE NEW_PHONE Fax OLD_FAX NEW_FAX E- mail OLD_EMAIL NEW_EMAIL Address OLD_ADDRESS NEW_ADD

Page 195 - Removing Mailboxes

274 Appendix A. Advanced Features Disk space limit OLD_MAXIMUM_DISK_SPACE NEW_MAXIMUM_DISK_SPACE Required For the events 'Limit on traffic us

Page 196 - 196 Serving Your Customers

Appendix A. Advanced Features 275 For the event 'Plesk component upgraded' Plesk component name OLD_PLESK_COMPONENT_NAME NEW_PLESK_COM

Page 197

276 Appendix A. Advanced Features For the events 'Client's GUID updated', 'Domain's GUID updated' Globally unique i

Page 198 - Addresses

Appendix A. Advanced Features 277 Including Directives into Web Server Configuration File You can include domain-specific Apache configuration di

Page 199

278 Appendix A. Advanced Features Changing Tomcat Java Connector Ports The default port numbers for Coyote and Warp connectors in Plesk are 9080 an

Page 200 - Removing Mail Forwarders

Appendix A. Advanced Features 279 Restoring Mail Configuration Sometimes, Plesk mail server configuration becomes corrupt and it is necessary to

Page 201 - Setting Up Automatic Reply

28 Configuring Your Control Panel 6 Register or log in to an existing MyPlesk.com account and you will be taken step by step through the certifica

Page 202 - 202 Serving Your Customers

280 Appendix A. Advanced Features Installing SSL Certificate for Qmail To install a custom SSL certificate for Qmail on a Plesk server, follow thes

Page 203

Appendix A. Advanced Features 281 For example for RedHat or Fedora operating systems, the SSL certificate file that you need to back up is var/qm

Page 204 - 204 Serving Your Customers

282 Appendix A. Advanced Features Installing SSL Certificates for Courier-IMAP Mail Server To install a custom SSL certificate for the Courier-IMAP

Page 205 - Accounts at Once

Appendix A. Advanced Features 283 5 Save and close the file. 6 To finish the certificate installation, restart Courier-IMAP.

Page 206 - In this chapter:

Configuring Your Control Panel 29 8 Visit the Web site of the certification authority from which you want to purchase an SSL certificate, and fo

Page 207

Contents Preface 7 Who Should Read This Guide ...

Page 208 - 208 Serving Your Customers

30 Configuring Your Control Panel Setting Up Global Account Global Account is a Single Sign-On technology feature that allows you to log in to diff

Page 209

Configuring Your Control Panel 31 Creating A Global Account  To create a global account: 1 Log in to Plesk, go to Global Account and click Con

Page 210 - Sending E-mail Notices

32 Configuring Your Control Panel Switching Between Accounts  To switch to another account: 1 Click Switch User in the upper right corner. 2 Se

Page 211 - Maintaining Mailing Lists

Configuring Your Control Panel 33 Disconnecting Local Accounts From Global Account  To disconnect a local account from your global account: 1

Page 212 - Configuring a Mailing List

34 Configuring Your Control Panel In this section: Changing Interface Language and Skin ...

Page 213

Configuring Your Control Panel 35 Changing Interface Language and Skin  To change the interface language and skin for your control panel and fo

Page 214 - Removing Mailing Lists

36 Configuring Your Control Panel h Apache restart interval. Any changes to hosting account settings made through control panel take effect only w

Page 215 - Customers' Issues

Configuring Your Control Panel 37 Using Interface Customization Templates Interface customization templates are sets of interface customization o

Page 216 - 216 Serving Your Customers

38 Configuring Your Control Panel Creating Templates  To create a template and specify custom rules for interface elements: 1 Go to Server >

Page 217

Configuring Your Control Panel 39 Assigning Templates to User Accounts  To assign a template to your interface: 1 Go to Server > Edit. 2 I

Page 218 - Platforms

Preface 4 Configuring Mailman Mailing List Software ... 73 Preventing Your Cu

Page 219

40 Configuring Your Control Panel Changing Default Template  To set another template as a default template: 1 Go to Server > Interface Manage

Page 220

Configuring Your Control Panel 41 Hiding and Unhiding Sets of Buttons You can easily hide predefined groups of buttons from the Plesk interface.

Page 221

42 Configuring Your Control Panel 4 Click the Preferences icon in the Tools group. 5 Clear the corresponding check boxes to make the hidden group

Page 222 - 222 Serving Your Customers

Configuring Your Control Panel 43 Super Administrative Overrides The super administrator (root) can define a set of controls that are never shown

Page 223

44 Configuring Your Control Panel  Country displays the countries where this language is native;  Used displays the number of control panel use

Page 224 - User's Domains

Configuring Your Control Panel 45  To download a skin package: 1 Click the Server shortcut in the navigation pane. 2 Click the Interface Man

Page 225 - Scheduling Backups

46 Configuring Your Control Panel Rebranding Your Control Panel with a Custom Logo Banner You can replace the default Plesk logo banner in the top

Page 226

Configuring Your Control Panel 47  In the Context help tip contents input field, type in the help tip that will be displayed when you hover the

Page 227

48 Configuring Your Control Panel Customizing the Control Panel in the Desktop View  To add or remove items from the desktop: 1 Go to Desktop &g

Page 228

Configuring Your Control Panel 49 1 On the desktop, click the icon corresponding to the shortcut that you wish to modify. 2 Modify the label

Page 229

Preface 5 Suspending and Unsuspending Mailboxes ... 194 Removing Mailboxes ...

Page 230

50 Configuring Your Control Panel Using Desktop Presets Alternately, you can modify items in the desktop view by modifying and applying desktop pre

Page 231

Configuring Your Control Panel 51  To customize desktop for your resellers and customers who have several domains (client accounts): 1 Go to

Page 232

52 Configuring Your Control Panel 4 Specify what tasks you would like users to accomplish through the control panel. The appropriate shortcuts wil

Page 233 - Repository

Configuring Your Control Panel 53  To remove a preset: 1 Go to Server > Interface Management > Desktop Presets tab. 2 Select the check

Page 234 - Viewing Statistics

After you have installed Plesk software on your server and configured the control panel, you need to configure your system and set up all services

Page 235 - Viewing Statistics 235

Configuring and Maintaining Your Server 55 Adding and Removing IP Addresses After installation, Plesk reads all your IP addresses from the networ

Page 236 - Presentation by Webalizer

56 Configuring and Maintaining Your Server  To add a new IP address to the server: 1 Go to Server > IP Addresses and click Add New IP Addres

Page 237 - Other Sites

Configuring and Maintaining Your Server 57  To specify what web site will open when users refer to the web resource on your server by an IP add

Page 238 - 238 Viewing Statistics

58 Configuring and Maintaining Your Server Configuring DNS Services Your control panel works in cooperation with the BIND DNS server, which enables

Page 239 - Viewing Statistics 239

Configuring and Maintaining Your Server 59 4 Confirm removal and click OK. Plesk updates automatically the zone name, hostname, administrator‘s

Page 240 - Delivery by E-mail

Preface 6 Removing a Server Record ... 250 Up

Page 241 - Viewing Statistics 241

60 Configuring and Maintaining Your Server  If you are using third-party DNS servers, and are not running your own DNS server, you should switch

Page 242 - Recycling of Log Files

Configuring and Maintaining Your Server 61 Configuring Plesk to Run Behind a Firewall If you are running Plesk behind a firewall, you might encou

Page 243

62 Configuring and Maintaining Your Server Configuring Mail Services Your control panel works in cooperation with Qmail mail server, which provides

Page 244

Configuring and Maintaining Your Server 63 Selecting the Use of short and full names is allowed option will allow users to log in to their mail a

Page 245 - C H A P T E R 13

64 Configuring and Maintaining Your Server Setting Up Spam Protection To protect your users from spam, you can use the following tools with your co

Page 246 - Setting Up Action Logging

Configuring and Maintaining Your Server 65 In this section: Setting Up SpamAssassin Spam Filter...

Page 247 - Clearing the Action Log

66 Configuring and Maintaining Your Server Setting Up SpamAssassin Spam Filter  To switch on SpamAssassin spam filter: 1 Click the Server shortc

Page 248 - Numerous Plesk Servers

Configuring and Maintaining Your Server 67  To add entries to the black list, click Add Addresses. If you have a list of entries stored in a fi

Page 249 - Adding a Server Record

68 Configuring and Maintaining Your Server  Allow signing outgoing mail. Selecting this option allows you and your customers to switch on support

Page 250 - Removing a Server Record

Configuring and Maintaining Your Server 69 Switching On Spam Protection Based on DNS Blackhole Lists You can use free and paid subscription black

Page 251 - Upgrading Your Control Panel

Preface 7 In this section: Who Should Read This Guide ... 7 Typographica

Page 252

70 Configuring and Maintaining Your Server 4 To specify additional rules that are applied by the spam filter before the SPF check is actually done

Page 253 - Changing Updater Settings

Configuring and Maintaining Your Server 71 Configuring Antivirus To provide your e-mail users with anti-virus protection, you can use either the

Page 254

72 Configuring and Maintaining Your Server To set up anti-virus protection for a mailbox, proceed to the Protecting Mailboxes From Viruses section.

Page 255

Configuring and Maintaining Your Server 73 Configuring Mailman Mailing List Software To provide your customers with capabilities to run their own

Page 256 - Adding Event Handlers

74 Configuring and Maintaining Your Server  To use remote database servers with your hosting machine, you need to: 1 Set up a remote database s

Page 257 - 8 Click OK

Configuring and Maintaining Your Server 75 Setting Up Remote Database Hosting If you are going to use a Plesk-managed server as a remote database

Page 258

76 Configuring and Maintaining Your Server 4 Open the file /var/lib/pgsql/data/postgresql.conf with a text editor. If you are installing PostgreSQ

Page 259

Configuring and Maintaining Your Server 77  To set up database hosting preferences that will affect all databases created through Plesk: 1 Go

Page 260

78 Configuring and Maintaining Your Server Managing Database Servers  To manage a database server: 1 Click the Server shortcut in the navigation

Page 261

Configuring and Maintaining Your Server 79  To unregister a database server from Plesk: 1 Click the Server shortcut in the navigation pane. 2

Page 262

8 Preface Preformatted On-screen computer output in your command-line sessions; source code in XML, C++, or other programming languages. # ls –al /

Page 263

80 Configuring and Maintaining Your Server For instructions on managing databases, refer to the Deploying Databases (on page 147) section of this g

Page 264

Configuring and Maintaining Your Server 81 Enabling Integration with Sitebuilder Sitebuilder is a Web site creation and content management system

Page 265

82 Configuring and Maintaining Your Server  Integration. Here you can review single sign-on settings for Parallels products installed on the serv

Page 266

Configuring and Maintaining Your Server 83 You can provide your customers with access to site creation and management services on a per user or

Page 267

84 Configuring and Maintaining Your Server Enabling Support for Miva E-commerce Applications To allow your customers use Miva e-commerce solutions,

Page 268

Configuring and Maintaining Your Server 85  To enable support for Miva applications for an individual hosting account: 1 Go to Domains > d

Page 269

86 Configuring and Maintaining Your Server Configuring Statistics After installation, the control panel's statistical utility is set up to: 

Page 270

Configuring and Maintaining Your Server 87  New comments are posted to the existing trouble tickets  The closed trouble tickets are reopened

Page 271

88 Configuring and Maintaining Your Server <client> or <client_contact_name> user's first and last name <ip> IP address the

Page 272

Configuring and Maintaining Your Server 89 <server> the host name <ticket_comment> the contents of the ticket, or a comment posted

Page 273

Plesk is a hosting automation solution that gives hosting providers full control over the managed Web hosting servers and simplifies setup and man

Page 274

90 Configuring and Maintaining Your Server Configuring Help Desk Help Desk is a convenient way for your customers to reach you when they need your

Page 275

Configuring and Maintaining Your Server 91  Notification sender's name, and Notification sender's return address. Once a report has b

Page 276 - Removing Event Handlers

92 Configuring and Maintaining Your Server  To temporarily disallow your users to select a category when posting new reports, click its title in

Page 277 - Configuration File

Configuring and Maintaining Your Server 93 Starting, Stopping and Restarting Services You can monitor, start, stop and restart various Plesk serv

Page 278

94 Configuring and Maintaining Your Server Enabling Piped Logs for Web Server to Reduce the Risk of Web Service Disruption If you are going to host

Page 279 - Restoring Mail Configuration

Configuring and Maintaining Your Server 95 4 To find a message with specific subject, select the queue in the Queues drop-down box, type the des

Page 280

96 Configuring and Maintaining Your Server Scheduling Tasks If you need to run scripts on your server at specific time, use the task scheduling fac

Page 281

Configuring and Maintaining Your Server 97 To schedule the task to run every Nth period, enter the combination */N, where N is the legal value fo

Page 282

98 Configuring and Maintaining Your Server Extending Plesk Capabilities with Modules In this version of Plesk, you can extend the functionality of

Page 283

Configuring and Maintaining Your Server 99 Installing Modules You can install a module to the Plesk server in two ways: from the control panel (r

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